Legal and policies
Privacy Policy
Updated: 2026-07-16
This policy explains the data Floxara collects, why it is processed, how long it is kept and how to exercise your privacy rights.
Data we process
Account and verification data, workspace activity, uploads, generation parameters, billing status, device and security logs, support communications and consent records. Payment providers process sensitive card data.
Purposes
To provide and secure the service, execute generation jobs, settle billing, answer support, meet legal obligations and—where required consent exists—analyse and improve the experience.
Cookies and consent
Necessary cookies support language, security, sessions and consent storage. Analytics and marketing cookies are off by default and activate only after an affirmative choice. Reopen Cookie settings from any Portal footer to withdraw; new tracking stops and known tracking cookies are cleared.
Sharing and cross-border transfer
Necessary data is disclosed only to bound providers of cloud storage, AI models, payments, communications, security or professional services, or where law requires it. Applicable safeguards protect cross-border transfers.
Retention
Data is kept as needed to provide services, resolve disputes, audit security and meet legal duties. Asset retention depends on the plan, and deletion can be limited by open orders, disputes or statutory retention.
Your rights
Use Account Privacy Centre to access, correct, export or request deletion and withdraw consent for optional processing. We respond within applicable legal periods.
Security and contact
We use tenant isolation, access controls, encryption, audit and backups. Contact privacy@floxara.my for privacy questions.